Privacy Policy

Introduction

At Western States Cabling, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make purchases from us. Our practices comply with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring transparency and control over your data. By using our site, you consent to the collection and use of your information as outlined in this policy.

Information We Collect

Personal Information
This includes data that identifies you personally, such as your name, email address, phone number, shipping and billing addresses, and payment details. We collect this information when you create an account, place an order, or contact us for support.
Non-Personal Information
This includes data that does not directly identify you, such as your IP address, browser type, operating system, and browsing behavior. We collect this information through cookies and other tracking technologies to improve your experience and optimize our website.

How We Use Information

Western States Cabling uses the personal information we collect for the following purposes:

Order Fulfillment
To process your orders, manage shipping, and handle payments.
Customer Support
To provide assistance with your inquiries, repairs, or custom orders.
Marketing and Communications
To send you product updates, promotions, or other relevant information. You may opt-out of these communications at any time.
Website Improvement
To analyze user behavior and improve our website’s functionality and user experience through analytics and tracking tools.

Cookies and Tracking

Western States Cabling uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you interact with our site, remember your preferences, and improve functionality.

Session Cookies: Expire when you close your browser.
Persistent Cookies: Remain on your device until deleted.

You can manage or disable cookies via your browser settings, though this may impact your user experience.

Data Sharing

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your data with trusted partners for the following purposes:

Order Fulfillment
Shared with shipping companies and payment processors to complete transactions.
Service Providers
We may work with third-party providers for website hosting, analytics, and marketing services. All third parties are obligated to protect your data and use it solely for the purpose of providing their services.

Data Security

We take the security of your personal information seriously. We implement industry-standard measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access, alteration, or disclosure. While no method of transmission over the internet is 100% secure, we are committed to protecting your data to the best of our ability.

Your Rights

As a user, you have the following rights concerning your personal data:

Access: You may request a copy of the personal data we hold about you.
Correction: You may request the correction of any inaccurate data.
Deletion: You can request the deletion of your data under certain conditions.
Opt-Out: You have the right to opt-out of marketing communications at any time.

To exercise these rights, please contact us at support@wscable.com or 801-281-1087.

International Transfers

If you are located outside of the United States, your personal data may be transferred to and processed in the U.S., where our servers are located. We take steps to ensure your data is handled securely, in line with this policy, regardless of where it is processed. By using our services, you consent to this cross-border data transfer.

Policy Updates

Western States Cabling reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your data. Continued use of our services after any changes constitutes acceptance of the updated terms.